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FAQs

If Still have some questions? Before contacting us you might want to look through the questions and answers in this FAQs section.

Coding FAQs

Our team of medical billing and coding specialists serve more than 30 specialties all across the USA.

Our percentage of billing depends on practice workload and some other factors.

Our team of medical experts can work with all the mainstream medical software. All you need is to create a separate login for us. We also provide free EHR and practice management software if you don’t have one.

We offer software free of cost so you don’t need to pay any fee.

Yes, you can definitely use your current software with our services.

The billing will start within 3 business days.

Billing & Coding FAQs

We have been working in the medical industry for over a decade.

Yes, we have a team of in-house billers and coders at our disposal because we want to give you the best possible service.

We totally comply with the HIPAA compliance for secure communication.

Depending on the workload and billing nature, we’ll assign an account manager and a few medical billers to your account.

As the owner of the practice management, you decide if the insurance company is good enough. However, we also suggest to you our recommended list of insurance companies to consider.

General FAQs

Our headquarters is located in Texas. We are growing and opening our offices in multiple states of USA.

Our success rate with all the specialities so far has been 98% which we believe is pretty commendable.

Our value-added services include consultation, advance payments, credentialing, and free software support.

Yes, in some cases we do communicate with the patients on demand of the physicians.

We serve all the states across the USA. So, the location change will not affect our services. We’ll get your credentials according to the new state’s guidelines.

Our service rate will remain the same. Our charges depend on the nature of the speciality and workload.

We do not charge any startup cost to you.

There are no long-term contracts. You can cancel giving us 30 days notice.

Coding FAQs

Yes, we help with ICD-transition as our team of experts are specialized in medical billing and coding.